Access control system for multinational company

Objective

To create and implement a uniform European operating model for managing physical security and access control, replicating the standards, processes, and operating methods already adopted by the client in the United States, while ensuring compliance with the regulations and specificities of individual European countries.

Challenge

The company had a consolidated security and access control management system in the United States, but encountered significant difficulties in ensuring the same level of standardization and control across its European offices.

Regulatory differences between European countries.

Multiple suppliers, integrators, and local operating procedures.

Lack of uniform standards for access control and physical security systems.

Difficulty in centrally monitoring European activities.

High time and cost to manage interventions and projects in multiple countries.

Need to ensure compliance with GDPR and local security regulations.

Lack of a single point of contact for managing European operations.

NDV International's Solution

NDV International designed and implemented a European security operations governance and coordination program, creating a centralized model capable of harmonizing processes, technologies, and suppliers across all participating countries.

Activities included:

Assessment and Standardization

Analysis of existing security infrastructures at European offices.

Assessment of operational differences compared to US standards.

Definition of common guidelines and procedures for all European offices.

European Operations Governance

Creation of a single coordination point for Europe.

Centralized management of requests from local offices.

Coordination between the client's global team and European stakeholders.

Supplier and Partner Management

Selection and qualification of local integrators and partners.

Standardization of service levels and operational procedures.

Monitoring performance and quality of interventions.

Regulatory Compliance and Data Security

Verification of compliance with European and national requirements.

Support for adapting physical security policies.

Coordination of data protection and access management activities.

Project and Program Management

Management of rollouts of new access control and video surveillance systems.

Coordination of installations in multiple European countries.

Monitoring of schedules, budgets, and service levels.

Periodic reporting to global management.

Ongoing operational support

Management of activities in the European time zone.

Coordination of maintenance and support interventions.

Support for local offices for operational requests and special projects.

Continuous optimization of processes and operating costs.

Results achieved

The program allowed the client to achieve a structured European operating model consistent with the organization's global standards, improving control of operations and reducing management complexity.

Client Benefits

Consistent management of security operations across Europe.

Alignment of European offices with standards adopted in the United States.

Reduction in the number of stakeholders and suppliers to manage.

Greater visibility and control over operational activities.

Optimized management and maintenance costs.

Improved regulatory compliance and reduced operational risks.

Faster response times thanks to centralized European coordination.

Greater efficiency in planning and executing multi-country projects.

Conclusion

Thanks to NDV International's integrated approach, the client was able to transform fragmented management of its security activities into a centralized, scalable European model perfectly aligned with the organization's global standards. Today, NDV International continues to act as a strategic partner for the coordination of security and access control activities in Europe, ensuring operational continuity, governance, and local support for international teams.